The essence of insurance is to pay valid claims when they happen. It is the duty of the insurance company to compensate its customers when they face a loss. In achieving this, insurers would have to be sure that the loss happened and that they would admit liability on behalf of their customer.
The following information will be required by most insurers but the practice varies from one service provider to the other depending on their company policies and procedures
- The Date and time of the occurrence of loss
- The Location of loss
- The Nature and description of loss
- The Date and time of you report the loss
- The Person the loss is reported to first in the company or the claims officer
- The Person providing or reporting information
- The Contact person Name and phone number or email
- Approximate size of the loss at hand
- The description of how loss occurred
- Confirmation of police involvement and an abstract of the same
- In case there were third involved, the insurer would request for the contact details of other parties involved and the nature and extent of their losses (if any)
